NWIS Roadshows - Your questions answered

Select a question below to view the answer

1  2  3  4  5

Page 1 of 5

Appel is a catalogue item which is provided at an annual cost to practices. If you already have a TV based patient calling system, it may well be that we can run our Appel software on your existing equipment.
The new Appointments Module demonstrated in the Marketplace Area (which will be delivered to practices in January) has full reporting and also a Kanban Board presentation which reports which patients have arrived and where they are within the practice. Against each patient details of when they arrived at each location and how long they have been there are displayed.
Yes. The Open Evolution Appointments Module is also a resource management system that provides total flexibility for use by the practice. Any type of break can be entered into any slots. Also appointments can be set to be released as the clinic date approaches.
Yes. The Appointments Module has a Kanban type display which identifies all patients expected for each clinic, shows those that are waiting and those that are being seen. It also shows what time they arrived and how long they have been in each stage of this process.
Yes. Open Evolution has the ability to produce a host of labels for different purposes with a couple of mouse-clicks, appointment reminders are just one of these.
Yes, appointment slots can be colour coded. There is a choice of 8 colours and the use of colours is at the full control of the practice.
Patient arrival systems are not always ideally situated to protect the data that might be displayed. The current version of Arrivée will automatically run a PowerPoint Presentation whilst not being used by patients. Arrivée can also give a patient a message linked to a room at the practice which is usually used to provide directions to a patient on how to locate the consulting room they are due to visit at the practice. Arrivée 2 (due for release later this year) allows a practice to ask each patient a very small number of questions which can include for example, ‘Do you smoke?’, ‘The current mobile number we have on your record is 0720 123 123. Can you confirm this is correct?’. Arrivée 2 will allow practices to enter simple questions they might like to ask a patient.
Microtest was in the very early stages of planning Open Evolution when the Welsh Tender was advertised some 5 years ago so actively took the decision not to bid. With Open Evolution now being delivered the company decided that the timing was right to bid as part of this tender process.
Microtest is a private company which has reinvested its profits back into the company for the last 20 years. The company is financially sound and is fully funded by its own substantial cash reserves. The company has no borrowings and is not answerable to a parent company which means that Microtest can bring all of its focus to bear on its customers, its staff and the delivery of its products. Microtest’s shareholders are its Directors who work within the company. On that basis the company is able to attach the highest priority to its customers and employees rather than the financial needs/whims of large numbers of anonymous shareholders. On average, most GP System Suppliers receive 4 offers for outright purchase every year. Our loyalty to our customers and hard working staff prevent us from showing any interest in such offers.
Microtest are the only supplier to have continued to recruit, never having made staff redundant over many years. We are still actively recruiting, which takes our numbers to 120 staff over two locations.
Yes. The bar code scanners are typically less than £20 each and a stand for the scanner less than £10.
You have full access to the whole patient record while viewing scanned documents and other messaging. Multiple screens are also fully supported.
Yes. The Open Evolution Scanning and Workflow Modules provide OCR to automatically search documents for and report on meaningful phrases and text which are then tokenised and become searchable.
Yes. The OCR system which underpins the scanning module will attempt to read hand-written documents.
The Microtest Appointment System is fully manageable by a practice to enable them to create and manage all appointment templates and slots. Should a practice choose, they can also manage their resources e.g. GPs, nurses, support staff, rooms, equipment, vehicles etc. The Appointments System will then display when all of the necessary resources come together to be available to provide specialist services for patients. During these times specific pre-set appointment durations for these services are provided to receptionist staff to offer to patients.
Open Evolution also has a fully integrated and flexible Clinical Template Editor which can be used to design and custom build data gathering screens for recording lifestyle values and clinical conditions (these are often termed Encounter Screens by Microtest practices).
Similar templates will be made available in Open Evolution. Microtest and 3rd Parties in Wales will create equivalent templates.
By navigating to a clinical template screen which records lifestyle values, right clicking any value provides the option to list all previous values.
The FastVacc facility within Open Evolution provides single click recording of batch number and expiry date, site of immunisation and all standardised supporting documentation (including patient consent). During Flu season, a Health Care professional can immunise patients and use single click recording at a rate of 50-60 patients an hour.  There is also a fast booking facility in Open Evolution to quickly and efficiently mark patients as ‘arrived’. The existing version of Fast Vacc does not automatically produce a prescription but this functionality will soon be added using the system-wide (i.e. clinical and admin) functionality being delivered by workflow, tasks and event triggers.
Microtest Open Evolution is based on the FHIR interoperability standard. Both Microtest and Vision  agreed at the Roadshow events to investigate the possibility of making the GPConnect cross system collaboration mechanism, currently being delivered in England, work in Wales.
Microtest is currently going though GP2GP Large Messaging accreditation with NHS D in England. As discussed at most of the Roadshow events, NWIS are currently looking into providing this.
Guru is used for Healthcare professionals not using Open Evolution. Guru is configured per practice to provide read only patient record view facilities to the wider Health community. It can also provide full read/write access to individuals and/or organisations that practices are willing to grant this functionality to. Remotely entered data can be returned to each practice directly or via Workflow. Guru also integrates with a number of Secondary Care Systems to provide a wider record sharing. Guru is a catalogue item.
Guru is widely used across the South West of England but not currently in Wales due to the contract award having only recently been made.

1  2  3  4  5

Page 1 of 5