IT Support

IT Support

IT support and consultancy to keep you operating effectively

We understand that keeping your systems working without interruption is vital for your business activity and we provide an excellent range of support packages to suit any type of business.

We can work as an extension to your onsite IT staff or completely manage your systems. Our large customer base across the UK continues to choose Microtest based upon the quality of our service and the value for money we offer.

As an experienced software house, we have developed our own internal management systems for the services we provide. This gives us access to the information we need quickly and easily, which in turn allows us to provide a better service.

We carry out full remote monitoring of all onsite hardware to ensure the information we have about your systems is up-to-date and a Support Desk which is open 8-5 Monday-Friday. Most queries can be resolved remotely but we also commit to an 8 hour response for any system failures that may occur.

We regularly consult our customers and present solutions rather than products. Whether you are changing the way you operate, moving office or just looking to increase performance we have a solution to meet your budget.

Helping to accelerate business with Steve Andrews Tyres.

Always on hand

Not only do we provide remote support for an immediate response, but we send our Engineers onsite just as much to deal with issues. All our Engineers have their own van and carry loan equipment should it be required. We don’t want to just provide support, but enable our customers to continue to operate when its needed most.

Always on hand

Not only do we provide remote support for an immediate response, but we send our Engineers onsite just as much to deal with issues. All our Engineers have their own van and carry loan equipment should it be required. We don’t want to just provide support, but enable our customers to continue to operate when it’s needed most.

Services: Tech Support

Support Options

We offer support and consultancy to a wide range of industries and are capable of providing for all your IT needs. Whether you are a business, school, charity or local government department, our solutions will exceed your expectations. We work with small and large organisations with options to suit your demands.

Ad-hoc chargeable support

Onsite or remote support appointments.

Pay as you go

Customers can have a pre-paid pot of time to use when you need it.

Annual contract

Our best value support option. Can include a quarterly visit to conduct preventative maintenance tasks.

Let’s discuss your IT support requirements…

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Give us a call on 01208 261600

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