Technical Back-up and Support

Technical Back-up and Support

You can rely on our technical expertise

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Customer Support

Our talented team of IT experts will act like an extension to your own team. They have all the knowledge and expertise you need to ensure that your practice management systems operate as effectively as possible.

When you call our Helpdesk, you will be able to speak to a technical expert who will do their best to help you straightaway. We know you want immediate results, not to be issued with a job ticket and await a call back. So that is what we always aim to provide. In fact, we resolve 84% of customer problems in less than an hour.

Our personal service goes the extra mile at every stage. We can even lend you equipment if you need it in an emergency, to keep you up and running.

You can rely on our technical expertise

Our talented team of IT experts will act like an extension to your own team. They have all the knowledge and expertise you need to ensure that your practice management systems operate as effectively as possible.

When you call our Helpdesk, you will be able to speak to a technical expert who will do their best to help you straightaway. We know you want immediate results, not to be issued with a job ticket and await a call back. So that is what we always aim to provide. In fact, we resolve 84% of customer problems in less than an hour.

Our personal service goes the extra mile at every stage. We can even lend you equipment if you need it in an emergency, to keep you up and running.

We resolve

84%

of customer problems in less than 1 hour.

Our professional in-house technical team includes experts in hardware, software and even telephony and data cabling. So whatever support you need, we can help. No other provider of clinical software systems in the UK can match the speed and breadth of our service, when it comes to tech support and IT support.

  • Sourcing and purchasing hardware
  • Setting up networks
  • Computer repair
  • Laptop repair
  • Healthcare software
  • Telephony
  • Back up
  • Cloud services
  • ….and much more.

Our professional in-house technical team includes experts in hardware, software and even telephony and data cabling. So whatever support you need, we can help. No other provider of clinical software systems in the UK can match the speed and breadth of our service, when it comes to tech support and IT support.

  • Sourcing and purchasing hardware
  • Setting up networks
  • Computer repair
  • Laptop repair
  • Healthcare software
  • Telephony
  • Back up
  • Cloud services
  • ….and much more.

Want to know more about the excellent support offered by Microtest?

Send us a message

Give us a call on 01208 261600

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