Microtest provides IT installation, support and consultancy to a wide range of industries and are capable of providing for all your IT needs. Whether you are a business, school, charity local government or enterprise, our solutions will exceed your expectations. We work with small and large organisations with options to suit your demands.
We understand that keeping your systems working without interruption is vital for your business activity and we provide an excellent range of support packages to suit any type of business. We can work as an extension to your onsite IT staff or completely manage your systems. Our large customer base across the UK continues to choose Microtest based upon the quality of our service and the value for money we offer.
As an experienced software house, we have developed our own internal management systems for the services we provide. This gives us access to the information we need quickly and easily, which in turn allows us to provide a better service.
We carry out full remote monitoring of all onsite hardware to ensure the information we have about your systems is up-to-date and a Support Desk which is open 8-5 Monday-Friday. Most queries can be resolved remotely but we also commit to an 8 hour response for any system failures that may occur.
We regularly consult our customers and present solutions rather than products. Whether you are changing the way you operate, moving office or just looking to increase performance we have a solution to meet your budget.
The different types of support we offer are:
Ad-hoc chargeable support -onsite or remote support appointments.
Pay as you go support – customers can have a pre-paid pot of time that you can use as and when you need it.
Annual support contract – Our most popular and best value support option. This can include or exclude a visit per quarter to conduct preventative maintenance tasks across all supported.