The Waiting Room 2

The Waiting Room 2

Easy online access that your patients will love

The Waiting Room 2 is the latest version of Microtest’s highly successful module, which allows patients to book their own appointments at published clinics, without any interaction from practice staff.

Using this online appointment software, patients can choose to see a specific GP, book an appointment with whoever is available at their preferred time and it also enables them to view aspects of their coded GP record.

This state of the art clinic management software brings significant benefits for patients and surgeries, while also helping you to meet NHS requirements for greater patient access to services.

Easy online access that your patients will love

The Waiting Room 2 is the latest version of Microtest’s highly successful module, which allows patients to book their own appointments at published clinics, without any interaction from practice staff.

Using this online appointment software, patients can choose to see a specific GP, book an appointment with whoever is available at their preferred time and it also enables them to view aspects of their coded GP record.

This state of the art clinic management software brings significant benefits for patients and surgeries, while also helping you to meet NHS requirements for greater patient access to services.

Great benefits for patients:

  • Allows patients to log in securely and request medication items that are available to them.
  • Gives them a simple list of their drugs with check boxes to make the process simple for repeat prescriptions.
  • Gives patients access to a greater range of information, including a full medication history, and detailed coded record which includes coded information about allergies/adverse reactions, immunisations, problems/diagnoses, procedure codes and codes used in consultations, codes showing referrals made or letters received, test results and values such as BP and PEFR.
  • Has enhanced appointment management functionality.
  • Summary screen covering current actions such as appointments and requested medication.
  • Allows access for carers to have proxy access to clinical records.
  • Allows patients and carers to take a more active role in patient care.
  • Healthcare technology which is simple and intuitive to use.

Great benefits for patients:

  • Allows patients to log in securely and request medication items that are available to them.
  • Gives them a simple list of their drugs with check boxes to make the process simple for repeat prescriptions.
  • Gives patients access to a greater range of information, including a full medication history, and detailed coded record which includes coded information about allergies/adverse reactions, immunisations, problems/diagnoses, procedure codes and codes used in consultations, codes showing referrals made or letters received, test results and values such as BP and PEFR.
  • Has enhanced appointment management functionality.
  • Summary screen covering current actions such as appointments and requested medication.
  • Allows access for carers to have proxy access to clinical records.
  • Allows patients and carers to take a more active role in patient care.
  • Healthcare technology which is simple and intuitive to use.

Great benefits for GP practices:

  • Reduces Reception time and back office workload.
  • Electronic redaction method for all coded information.
  • An optional messaging service is available for easy communication to the practice.
  • Enables GPs to meet their NHSe contractual obligation regarding online access to services.
  • Completely configurable software.

Great benefits for GP practices:

  • Reduces Reception time and back office workload.
  • Electronic redaction method for all coded information.
  • An optional messaging service is available for easy communication to the practice.
  • Enables GPs to meet their NHSe contractual obligation regarding online access to services.
  • Completely configurable software.

Download the e-leaflet

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Download the e-leaflet

Download NOW

Read our handy guide to Registering at ‘The Waiting Room’

You can also download the Identity Verification Guidance document from the Royal College of General Practitioners (RCGP)

Watch our explainer videos on using The Waiting Room 2

Explore our collection of Patient Management Modules

Interested in adding extra functionality to your clinical system?

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