Microtest has today announced the launch of its new online patient access solution: The Waiting Room 2 (TWR2). The solution is designed to help Microtest’s GP customers meet their contractual requirements relating to the online booking of appointments, ordering repeat prescriptions, summary care record and providing access to detailed coded information held in patients’ records. TWR2 will help GPs meet their obligation to increase the number of patients using online services as well as bring significant benefits to practices.
The Waiting Room 2 builds on the success of Microtest’s earlier solution, The Waiting Room, which has enabled patients to access and order medication, manage appointments and view summary information since 2012. Now TWR2 enables patients to access a greater range of information, including a full medication history, improved appointment management functionality and the ability to choose which GP to book for a specific appointment. TWR2 will help patients and their carers to take a more active role in patient care. Practices will benefit from a reduction in back office functions as patients are able look at their own immunisation records, long term condition review dates and print off aspects of their own records. Reception time will be reduced as patients can book appointments, telephone calls and visits online. A messaging service is also available direct to practices: all of which is configurable for the practice or user from their clinical system Evolution.
Dom Cook, Assistant Practice Manager at the Clays Practice, Roche, St Austell says: “I’m really looking forward to all the benefits that TWR2 will bring to both the surgery and our patients.”
TWR2 is the latest pioneering development from Microtest, which is one of the UK’s top four GP system suppliers. Chris Netherton, Managing Director says: “At Microtest, we have a long track record of innovation. We are constantly striving to find new and better solutions, so that we can help our customers deliver better healthcare services. TWR2 will take online patient access to a whole new level.”