About Us

Microtest provides comprehensive computer solutions with effective and flexible IT support and one of the fastest response times.

Our Events

Microtest attends and hosts a wide range of events during the year.

Support

We understand that keeping your systems working without interruption is vital for your business activity and our highly skilled engineers provide an excellent range of support.

Contact Microtest

0845 345 1600

About Microtest

Microtest provides flexible IT support solutions across the UK. Established in 1955, we have built up a loyal customer base that depends on our integrated solutions and excellent customer service and we are now one of the largest IT employers in the South West with an ever expanding team. With headquarters in Bodmin, Cornwall, we are passionate about the services we provide.

Our client base extends throughout the UK, in many industries and market sectors. Microtest has over 30 years experience in developing and supporting clinical systems for GPs and we also offer a wide range of services to retail, business, educational and government agencies. Our bespoke solutions and systems are developed and maintained in-house by our highly skilled team of Software Developers and Engineers, providing effective remote and onsite technical support as and when required. We are constantly improving our facilities and skills to ensure we can offer the best solutions and meet the changing needs of our clients.

We understand that keeping your systems working without interruption is vital for your business activity and our highly skilled engineers provide an excellent range of support packages to suit any type of business. Our large customer base across the UK continues to choose Microtest based upon the quality of our customer service and the value for money we offer.

healthsocialinteroperabilitycharter

Microtest is proud to have signed techUK’s Health and Social Care Interoperability Charter. We are committed to ensuring information systems are a key enabler of integrated care.

“We have been using Microtest’s systems since 1985, and it’s always been about a partnership and continuity of excellent service. We know the people in the company and they know us and our limitations, and are always there to help and advise. You could say we have evolved with Evolution, and we look forward to many more years of excellent systems and customer service!”

— Dr. Peter Madden, Chelford Surgery

The Company

Microtest is one of the UK’s top four GP clinical system suppliers, providing high quality solutions across the primary care sector.

We have over 30 years experience of developing proven clinical systems for primary care and we have built up a loyal customer base who depend on our integrated solutions and excellent customer care.

Combining powerful integrated software with interoperable solutions, our flexible systems consistently use the latest technology to enable our customers to meet national standards, while providing the best care for their patients.

Our Solutions

Microtest’s core product is Evolution, a Windows-based GP clinical system that is the result of our experience in the primary care marketplace.

We use the latest technology to ensure our solutions are powerful, interoperable, and provide a wide range of functionality.

Most of our additional modules are developed and maintained in-house by our highly skilled team of software developers, enabling a more integrated product with a more common user interface across the whole clinical system.

By listening to and working with our customers, we have established Evolution as a new benchmark for comprehensive, easy to use, and intuitive clinical systems.

Customer Support

What makes Microtest unique in our field is our exceptional customer support.

Our customer support experts are highly skilled and experienced, with every customer call being handled live with no call logging, call back, or long wait.

Just take a look at our GPSoC results to see how we measured up compared to other system suppliers.

Our Background

In 1980, Microtest (based at Bodmin, Cornwall) was primarily developing test equipment for the fast emerging microwave industry (thus the company name). However, Microtest had astutely also acquired the rights to be a regional reseller of BBC Microcomputers. Another company, G+G Software, had embarked upon a collaborative project with Dr Crawshaw of Mevagissey surgery, to develop some software to help run his medical practice. This software was initially limited to handling repeat prescriptions but, over time, it grew to address many other aspects of surgery operation.

G+G’s Software was written in BBC BASIC (a leading programming language of that era) and ran on the very same BBC Microcomputers for which Microtest had become a reseller. As more and more Cornish GP practices began buying copies of the software (by now named “Practice Manager”) they also bought more and more BBC Micros to use it on. The logic for a merger between G+G software and Microtest eventually grew irresistible. The Microwave business was floated off (and became Flann Microwave, which is still an active Bodmin company today) and the merged company, still called Microtest, became the clinical software, IT supplier and support powerhouse that it is today.

Dr Andrew Crawshaw retired a few years ago, but Mevagissey practice is still a valued Microtest customer – as are many of those initial GP practices.

Through the 1990s Microtest continued to enhance and update its Practice Manager product, gaining a sizable customer base right across the UK – and even some practices abroad. Practice manager (PM) was a character cell based application, of the kind which predominated in medical computing up until the millennium. In the early 2000s, planning and implementation of a Windows version of PM got underway and after extensive testing and accreditation, Microtest Evolution was released across the Microtest practice estate in 2005-2006.

Evolution is now the company’s widely used and well liked flagship product. It continues to be further developed and enhanced by Microtest’s experienced software design and development team, still based in Bodmin. Over the years, Microtest has developed a reputation for providing leading-edge clinical systems.

Microtest has many other traits which differentiate it from other clinical system vendors. For example it is a family-run firm – not an adjunct to a large corporation. Microtest also does telephone support in a different way to other vendors. When customers call Microtest, they do not speak to a non-technical call-triage desk, they mostly go straight through to a technician. This speeds up the call process (no waiting for callbacks) and means that customers usually only have to explain their problem once. Microtest’s key strength is continuously listening to the concerns of its users, and proactively addressing their problems. Few other software houses – in any industry – are as responsive to their users as Microtest. As a result, the company has a loyal base of customers who continue to actively support and champion Microtest – as you will see below.

Latest news